ko Categories of Information We Collect
For proper functionality and enhanced user interface, our system collects essential information alone. The required personal identification data includes name and contact details, together with government IDs, as well as payment systems and account user names needed for safe transaction management.
We collect technical data comprising device type and IP address, together with browser settings and log files, which help maintain optimal system performance and detect fraud, as well as customize system content according to your needs.
How We Use Your Personal Data
The data you provide facilitates our mission to provide protected and optimal, user-friendly services. Your information directly contributes to the fluid operation of our platform, no matter what platform you choose, whether mobile app use or online MelBet access. We use it to:
- Verify your identity and age
- Process deposits and withdrawals
- Detect and prevent fraud
- Comply with legal obligations
- Personalize your experience
- Provide customer support
- Improve service performance
- Communicate important updates
We apply strict controls to ensure your data is used only for its intended purposes—nothing more.
RegistrationLegal Basis for Data Processing
At MelBet Korea, we process your data strictly within the limits set by law. Every action — from account creation to bet verification — has a legal backbone. Our company grounds its data protection framework on three main lines of law: contract performance for betting services delivery, national legal requirements, together with protecting our legitimate business interests for preventing fraud and protecting us from cyberattacks, and carrying out anti-money laundering procedures.
We gather particular data points in order to fulfill South Korea’s compulsory requirements under Personal Information Protection Act (PIPA) and its companion industry standards. Staff members must store betting history, payment logs, and identity verification data to fulfill both regulatory requirements and financial audit needs. The operation of our establishment is restricted by law unless we possess this information.
Before sending marketing newsletters or personalized promotions, we require specific consent from you as part of our practices. You control your preferences. Don’t want to receive offers? You can opt-out anytime.
The withdrawal of consent does not reverse lawfully valid processing activities that have already occurred. Your rights stay intact. The recorded preferences remain secure under our system while our system responds instantly to any preference changes. No guesswork. No gray zones. A system exists that documents all actions while professional legal experts with training handle retrievable processes.
Data Retention and Deletion Policy
User data remains accessible by MelBet until the company requires it to fulfill its legal obligations and operational needs and meet regulatory requirements. Account registration information, together with transaction data and identity verification information, remains with the company. Information storage occurs within secure environments, and authorized employees constitute the only stakeholders who can access these secure data assets.
When the retention period ends, data is deleted using industry-standard procedures. Users may also submit a request to delete their account and associated personal data. Upon such request, we remove all non-essential records except those required by law. All deletions follow strict internal protocols to ensure compliance and data integrity.
Sharing Information with Third Parties
The personal data shared by the MelBet app goes to specially chosen third-party service providers. The sharing of personal data occurs with partners who handle payment processes and carry out identity checks, along with carrying out fraud detection and ensuring regulatory compliance.
The data protection agreements between partners adhere to privacy laws that apply in their region. Our company does not distribute user data for advertising purposes or marketing activities, and we also refrain from selling personal information to any external party. Our data-sharing activities receive their foundation from absolute legal foundations coupled with complete responsibility for accountabilities.
International Data Transfers
User data may be transferred outside South Korea to ensure uninterrupted service delivery and technical support. In such cases, the MelBet app has strong safeguards to maintain confidentiality and legal compliance.
International transfers are protected through:
- Standard Contractual Clauses (SCCs)
- Binding Corporate Rules (BCRs)
- Adequacy decisions by recognized regulatory bodies
- Encrypted transmission protocols
- Periodic audits of data handling procedures
- We ensure all international data processing is conducted under the highest privacy and security standards.
- User Rights and Control Options
Under South Korean data protection legislation, users have clear, enforceable rights regarding their personal data. At MelBet, you can request access to the personal information we store about you, correct any inaccuracies, or request full deletion, provided no legal retention obligations apply. You also have the right to request a downloadable copy of your data in a structured format.
Additionally, you can object to how your data is used for marketing, profiling, or automated decision-making. We respect those choices. Whether you use MelBet online or through the mobile app, all users receive equal rights and full control over how their information is used. All requests can be submitted through our official support channels or via the “Privacy Settings” section in your account.
South Korean law requires that we process such requests within a clearly defined timeframe — typically within 10 to 14 business days. We provide detailed responses for every request and log all changes to ensure transparency. Your rights are real, actionable, and always protected by design, not just by promise.
Cookies and Tracking Technologies
MelBet uses cookies and similar technologies to improve functionality, enhance user experience, and ensure security. On the MelBet App, cookies also help customize your dashboard, showing the events and odds you care about most. Cookie settings can be adjusted in your browser at any time.
Updates to This Privacy Policy and Contact Information
This Privacy Policy is reviewed regularly to reflect changes in law or service updates. When updates are made, we revise the effective date and notify users where appropriate.
For inquiries or requests related to personal data, please get in touch with our Data Protection Officer or customer support. All concerns are handled promptly and in accordance with relevant privacy regulations.
